Árki Kristóf

Árki Kristóf

Software Won’t Fix a Broken Process – How Do You Know Your Company Is Ready for Digitalization?

Thinking about implementing a new ERP, CRM, workflow system or AI solution? It’s easy to assume that the right technology will solve the problems that have built up in your operations. Experience, however, often shows otherwise: if the process isn’t in order, digitalization simply carries the existing errors forward. That’s why the first question of a successful project is not which system to choose, but what is worth digitalizing – and what state the process in question is in.

How to Automate Back-Office Processes Without AI and With AI?

Successful automation doesn't start with choosing an AI tool, but with truly understanding the process and the business problem. This joint article by Grepton and Oriana shows that a good portion of back-office processes can be automated effectively without AI, using a well-designed workflow – AI creates real value where the system needs to interpret, recommend, or forecast. The article also provides a four-step methodology and a concrete example (a supplier confirmation) to help with the decision: when a rule-based solution is enough, and when it's worth introducing AI.

Sales Order Agent in Microsoft Business Central ERP

Dozens of emails arrive every day, from which you have to manually collect the items, check the stock, generate a quotation and - if all goes well - record the order in the ERP system. The latest development in Microsoft Dynamics 365 Business Central, the Sales Order Agent, takes exactly this burden off your shoulders.

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