Your service processes in one system – transparently, efficiently, with measurable results
The Grepton Service Module supports your service organization’s operations on a unified platform, from quote creation through work order management to inventory control. Less Excel, less chaos, more work completed.
No license fee
On the Hungarian IT market
Local team, local knowledge
With any ERP
If your service team still works from Excel, it’s not just slow – it also means lost revenue.
Quotes, contracts, work orders, and inventories in separate spreadsheets. The same data has to be entered multiple times, while nobody knows exactly where a given job stands.
Technicians’ schedules exist only in someone’s head or in Excel. Conflicts, overloading, underutilized days – and the customer is still waiting for a callback.
Uninvoiced work hours, on-site visits turned back due to missing parts, delayed fault report handling. Time losses directly erode your margins.
Not just another ERP module – a dedicated solution designed for the operational challenges of service and maintenance organizations.
Planned maintenance, ad hoc faults, and contractual tasks in a unified, state-driven workflow
Quote templates, maintenance contracts, SLA tracking, and automatic scheduling
Photos, signatures, and measurement data recorded on-site – even without a signal, on Android & iOS
Built-in query/reporting, SLA fulfillment, capacity and performance measurement.
Automatic scheduling based on contract cycles – with alerts and deadline tracking
More work completed with the same headcount
Reduction in administrative burden through automation
Average implementation time to a live system
Built-in reports and KPI queries
Not just another ERP module – a dedicated solution designed for the operational challenges of service and maintenance organizations.
- HVAC and climate control service providers
- Building mechanical engineering companies
- Industrial maintenance firms
- Service departments of manufacturing companies
- Facility management organizations
- Energy sector subcontractors
Functionality
Full
Implementation time
6–18 months
License cost
High
Localization
Globális standard
ERP integration
Deep integration
Target audience
Enterprise (500+)
Functionality
Full, service-focused
Implementation time
20–25 working days
License cost
None
Localization
Hungarian development, Hungarian support
ERP integration
Any
Target audience
Small, medium, and large enterprise
Functionality
Basic functions
Implementation time
Fast, but limited
License cost
Low
Localization
English-focused
ERP integration
Limited
Target audience
Small business, not scalable
Requirements assessment and demo
We learn about your organization’s processes, existing systems, and specific needs. We demonstrate the system mapped to your actual workflows.
Configuration and migration
Master data import, permission setup, integration configuration, process customization. Parallel operation and testing.
Training and go-live
User training for dispatchers, technicians, and managers. System go-live with accompanying support during the first weeks.
Follow-up and development
Continuous helpdesk support, regular check-ins after implementation, assessment of expansion and development needs.
Digital transformation of a building engineering service organization
The 50+ person service team worked from Excel and several separate systems, which caused opaque capacity planning and recurring revenue loss. After implementing the Grepton Service Module, all service processes ran on a single platform.
After implementing the Grepton system, we can finally see where all our technicians are, what they’re doing, and whether they have the required parts with them. In the first month, we closed 20% more jobs than before.”
Logistics and IT manager
After implementing the Grepton system, we can finally see where all our technicians are, what they’re doing, and whether they have the required parts with them. In the first month, we closed 20% more jobs than before.”
Logistics and IT manager
Frequently Asked Questions
How long does implementation take?
The standard implementation project takes 20–25 working days. This includes data migration, configuration, integration setup, and user training.
Which ERP systems does it integrate with?
Integrates with any ERP system.
Is cloud or on-premise the better choice?
Cloud is recommended if continuous updates matter to you and you don't want to operate your own infrastructure. On-premise is beneficial if your organisation is subject to strict data management rules.
Is there a mobile app for technicians?
Yes. Available on Android and iOS platforms, fully functional in offline mode as well. Worksheet, material usage, photo, signature, and on-site data capture are also supported.
Is this a Hungarian product? Is there Hungarian support?
Yes, entirely Hungarian development with Hungarian support. Grepton Zrt. has 20+ years of domestic IT experience and holds Microsoft Solution Partner status.
Request a free demo – we’ll show you how the system would work in your organization. Not a template presentation: based on the requirements assessment, we map it to your specific processes.
