Salesforce solutions

Salesforce solutions

Customer relations at a new level

What is Salesforce - and what can you gain?

Salesforce isn’t just CRM – it’s the world’s number one customer engagement platform, connecting data, artificial intelligence and business applications in a single integrated system. By getting all your teams – sales, customer service, marketing, e-commerce, IT – to see the same customer picture, you can work more efficiently and collaboratively.

How does Salesforce support everyday life?

Salesforce offers tailored solutions for every department, increasing efficiency and collaboration across the organisation.

Sales

Increase sales productivity, manage leads efficiently and close deals faster with comprehensive sales tools.

Customer service

Deliver exceptional customer experiences with personalised support, case management and self-service portals.

Marketing

Create targeted campaigns, automate marketing processes and analyse performance to maximise ROI.

E-commerce

Integrate your online store, personalise your shopping experience and increase online sales.

Harness the power of artificial intelligence

Salesforce AI capabilities transform the way teams work, automating routine tasks and providing intelligent assistance. AI agents manage repetitive processes, make proactive suggestions, perform actions themselves, all with human supervision.

AI agents for automation

AI agents automate tasks such as data entry, lead qualification and customer tracking, freeing up your team’s time for more strategic activities.

Smart proposals

Get AI-based suggestions for the next best steps, personalised recommendations and optimised workflows, improving decision-making and productivity.

Human surveillance

Humans take control, review AI operations and intervene when necessary, ensuring the ethical and efficient use of AI.

Why choose Grepton as your Salesforce partner?

Grepton is a certified Salesforce partner with a successful implementation track record. We provide expert guidance, tailored solutions and ongoing support to ensure that you get maximum value from your Salesforce investment.

Expert introduction

Our experienced team ensures a smooth Salesforce implementation, tailored to your unique situation.

Data-driven insights

Leverage data analytics and reporting tools to gain valuable insights into your state performance and customer behaviour.

Ongoing support

Receive ongoing support and training to maximise your Salesforce usage and achieve your status goals.

Customer Success Stories

Company worldwide

150.000+

Active countries

70+

Fortune 100 companies’ usage rates

90%
Frequently Asked Questions

For medium and large enterprises looking to unify their sales, customer service, and marketing processes.

It provides quick responses, automates routine tasks, and learns from user interactions.

Integrates with ERP, e-commerce, BI, and email systems (e.g. Outlook, Gmail, Dynamics, SAP, Google Analytics).

Because it helps avoid fragmented silo systems and data duplication — every team works from the same customer data, ensuring better coordination.

Contact us and let’s see how Salesforce can help you grow your business!