{"id":22097,"date":"2025-05-25T18:11:15","date_gmt":"2025-05-25T16:11:15","guid":{"rendered":"https:\/\/grepton.hu\/smcloud-new\/"},"modified":"2025-07-16T13:20:35","modified_gmt":"2025-07-16T11:20:35","slug":"smcloud-cloud-based-service-management-research-development-grepton","status":"publish","type":"page","link":"https:\/\/grepton.hu\/en\/smcloud-cloud-based-service-management-research-development-grepton\/","title":{"rendered":"SMCLOUD (new)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22097\" class=\"elementor elementor-22097 elementor-21783\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-212bb46 e-flex e-con-boxed e-con e-parent\" data-id=\"212bb46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d63168 e-con-full e-flex e-con e-child\" data-id=\"2d63168\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75bb605 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"75bb605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/grepton.hu\/?page_id=21103\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"29\" viewBox=\"0 0 17 29\" fill=\"none\"><path d=\"M15.5 1L2 14.5L15.5 28\" stroke=\"white\" stroke-width=\"2\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe98f7e e-con-full e-flex e-con e-child\" data-id=\"fe98f7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc55f2d elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"cc55f2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">RESEARCH DEVELOPMENT<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e225527 e-flex e-con-boxed e-con e-parent\" data-id=\"e225527\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2deb854 elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"2deb854\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"254\" height=\"668\" src=\"https:\/\/grepton.hu\/wp-content\/uploads\/2025\/05\/Subtract-3.png\" class=\"attachment-full size-full wp-image-21238\" alt=\"\" srcset=\"https:\/\/grepton.hu\/wp-content\/uploads\/2025\/05\/Subtract-3.png 254w, https:\/\/grepton.hu\/wp-content\/uploads\/2025\/05\/Subtract-3-114x300.png 114w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4ca10b e-con-full e-flex e-con e-child\" data-id=\"a4ca10b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6b5b34 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a6b5b34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Cloud-based business service management IT solution - SMCLOUD<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e23183a elementor-widget elementor-widget-text-editor\" data-id=\"e23183a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Beneficiary name: Grepton Zrt.<br>Project title: Implementation of a cloud-based business service management IT solution (SMCLOUD) for different market verticals<br>Place of implementation: 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, De\u00e1k Ferenc utca 7. 1. <br>Aid rate: 35%<br>Contracted aid amount: HUF 101 681 479<br>Loan rate: 39.8962%<br>Loan amount: HUF 116 167 402<br>Total project cost: HUF 290 518 505<br>Project completion date: 29.01.2021<br>Project ID: GINOP-3.2.4-8-2-4-16-2017-00006<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb7325c elementor-widget elementor-widget-text-editor\" data-id=\"cb7325c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>During the project, an installed, tested and documented cloud-based service management system was developed, which can be used independently by different market players, SMEs (especially construction, tourism, agriculture and food companies, but also companies from other industry verticals) for a monthly subscription fee. This will provide companies in these target groups with access to a service management solution that improves external and internal company operations and increases efficiency and competitiveness, which until now was the prerogative of large, capital-rich companies. The basic package completes the management of fault and demand management according to ITIL recommendations for IT and other tools used in daily operations. The system is open to mapping other ITIL processes, should the customer require this beyond the basic package. The solution also supports employees to work seamlessly from home by increasing the availability of work tools in a home or hybrid working environment.<br>Our cloud-based application is designed to serve multiple, independent customers (MultiTenent implementation) and can be implemented and deployed in a few days.<br>For customers, the cloud-based service management system is available as an intuitive, easy-to-use web-based application, through which they can provide their partners with a way to record notifications and helpdesk staff can manage the service of notifications. The web interface can be accessed via the most widely used browsers (IE, Fire Fox, Chrome) or via a mobile application.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da90982 e-grid e-con-full e-con e-child\" data-id=\"da90982\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1bbafc9 e-flex e-con-boxed e-con e-child\" data-id=\"1bbafc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9b511c elementor-widget elementor-widget-image\" data-id=\"b9b511c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"238\" height=\"165\" data-src=\"https:\/\/grepton.hu\/wp-content\/uploads\/2025\/05\/image-127.svg\" class=\"attachment-full size-full wp-image-21223 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 238px; --smush-placeholder-aspect-ratio: 238\/165;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-428d538 elementor-widget elementor-widget-image\" data-id=\"428d538\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"151\" height=\"93\" data-src=\"https:\/\/grepton.hu\/wp-content\/uploads\/2025\/05\/image-124.svg\" class=\"attachment-full size-full wp-image-21169 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 151px; --smush-placeholder-aspect-ratio: 151\/93;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RESEARCH DEVELOPMENT Cloud-based business service management IT solution &#8211; SMCLOUD Beneficiary name: Grepton Zrt.Project title: Implementation of a cloud-based business service management IT solution (SMCLOUD) for different market verticalsPlace of implementation: 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, De\u00e1k Ferenc utca 7. 1. Aid rate: 35%Contracted aid amount: HUF 101 681 479Loan rate: 39.8962%Loan amount: HUF 116 167 402Total project [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":21112,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-22097","page","type-page","status-publish","has-post-thumbnail","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SMCLOUD - Cloud service management | Grepton Zrt.<\/title>\n<meta name=\"description\" content=\"SMCLOUD cloud-based service management system makes efficient business operations available for SMEs! 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