System operation and support
Rendszerüzemeltetés és támogatás
We provide Grepton Group customers with a high level of operation and support for enterprise IT systems, whether they are Microsoft on-premise, cloud-based or even hybrid solutions.
Our services include receiving and managing user SCSM (System Center Service Manager) notifications, maintaining the network, hardware and software infrastructure, ensuring the security of the IT system and the data it stores, and supporting existing business solutions.
With our many years of experience, we are able to provide customized solutions to the business challenges that arise according to the needs of our customers. And our expert colleagues ensure our status as a Microsoft Solutions Partner by providing you with up-to-date Microsoft skills. Our methodology, developed according to ITIL, makes a significant contribution to responding to problems in a cost-effective and efficient manner.
With these objectives in mind, we undertake the partial or full operation of our customers’ IT infrastructure and provide them with a high level of support for their other IT solutions.
And that’s not all: our company accompanies you throughout the entire sales cycle, from consulting to needs assessment, licensing consulting, to support and consulting on the systems used. For us, the most important thing is that our clients feel from the first meeting that we will work harmoniously with their ideas to develop the desired solution, thus striving for long-term cooperation.
Desktop support,
Service Desk 5*8 hours
User support
7*8 hours
IT operations,
infrastructure management
Infrastructure and
system support
Diagnostics, monitoring
IT infrastructure
audit